Shipping policy

Shipping & Returns

Return Address
Mombacho Goods Co.
3710 Lone Tree Way #370
Antioch, CA United States

Order Processing Time

All orders will be processed within 1-3 business days, excluding weekends and holidays.

After your order has been shipped, you will receive an email with your tracking information.

It should be pointed out that the time for processing the package is separate from the time it will take for the

Shipping Cost

The cost of shipping is calculated during the checkout process and is based upon real-time carrier pricing, weight, dimensions, destination, and shipping method.

The carrier rate is determined by the carrier and may vary by location and service type.

🇺🇸 Shipping Within the United States

We use USPS and UPS to ship orders within the USA.

Options for U.S. Shipping

Standard Shipping (Lowest Cost): USPS Ground Advantage (estimated 2-5 business days)

Expedited Shipping: UPS 3 Day Select (estimated 3 business days)

Shipping Options:
Express Shipping: UPS 2nd Day Air (Estimated delivery in 2 business days

The time it takes to deliver your item is only an estimate, which the carrier provides, but it’s not guaranteed.

🇨🇦 Shipping to Canada

We use USPS to ship our orders to Canada, and the delivery service for the final mile is provided by Canada Post.

Approximate delivery time: 7 to 14 business days

The cost of shipping will be calculated at the time of check-out based upon the rates of the carrier

Taxes & Customs Fees (Canada)

The Canadian consumer could be liable for GST, HST, PST, customs duties, and/or handling fees assessed by the Canadian government.

These charges will not be included in the cost of the product or the cost of shipping and will be the responsibility of the customer.

🇬🇧 🇪🇺 Shipping within the European Union (EU) and the United Kingdom (UK)

We ship to certain nations in the EU and the United Kingdom using USPS International services.

Estimated Delivery Time: 10-21 Business Days

Shipping rates will be calculated at the time of check-out

VAT, Duties & Customs Fees (EU & UK)

The following may apply to the orders that are shipped to the EU and the UK:

Value Added Tax (VAT)

Import Duties

Customs Handling Fees

Such charges are not required at the point of purchase, but have to be paid by the customer when they receive the order.

We do not ship using the IOSS scheme as of now.

🌏 Express International Shipping (DHL)

We provide DHL Express delivery for certain international locations, including:

Australia, New Zealand, Hong Kong, Japan, Malaysia, Singapore, South Korea, United Arab Emirates.

Approximate delivery time: 3-7 business days

Shipping rates will be calculated at the point of checkout

Taxes, Duties & Fees (DHL Shipments

For international shipments, the following may apply to parcels sent with DHL:

Import taxes
Import

Value-Added Tax, Goods and Services Tax, or similar

Customs duties:

DHL customs clearance or handling charges

These costs will not be included in the price of the product or shipping and will be required to be paid by the buyer at the time of delivery.

🌍 Other International Destinations

We may also provide shipping options to other countries on a case-by-case basis.

It is the responsibility of the international customer to pay all import taxes, duties, and charges that the customer’s local authorities impose.

Delivery times depend on the location and the processing of customs.

Customs Delays & Refused Shipments

It should also be noted that customs inspections could lead to further delays beyond our control

If the consignment is refused, unclaimed, or returned because of taxes, duties, or fees owed:

The original cost of shipping cannot be refunded

The cost of return shipping and any other applicable custom fees would be subtracted from any possible refund

Incorrect or incomplete addresses can result in several

Also, please make sure that your shipping address is correct when checking out.

We shall not be liable for any delay, loss, or returned shipment resulting from incorrect or incomplete addressing by the buyer.

Returns & Exchanges

The international return shipping charges are to be borne by the customer. Before returning an international order, we suggest that you contact us. Also, all returns are to be addressed to the address given above. Touch If you have any questions regarding delivery and returns, you can contact us at:
support@mombachgoodsco.com